Sure…proper maintenance and our routine inspections reduce problems, yet repairs are inevitable as with any home. And while we can’t live with all of our tenants, our 24/7/365 emergency maintenance response is the next best thing. When something goes wrong, we make it very easy for the tenant to report problems by calling the support line. The tenant can make maintenance requests which are routed directly to our dedicated repair team. Being able to react quickly to take care of repair issues boosts tenant retention. For non- emergency repair request we’ll schedule and coordinate all work orders and maintenance and inspect all completed work to make sure it’s done right before the bill is paid.
Maintenance is a necessary expense in owning a rental property, and the return on your investment can be significantly impacted without timely, cost-effective repairs and upkeep. Since we not only manage property for other individuals, but also manage our own properties, you will save time and money and ensure repairs are completed properly and in a professional manner, by using the same trustworthy maintenance personnel that we use on our own properties.
We have an extensive network of contractors, vendors and in-house staff to handle property maintenance and repair work. In addition, our exclusive partnerships with national and local vendors provide the professional level of service to our clients and customers.